Slack Analytics are a powerful tool for understanding the way your company communicates. How and where your team chats is a pillar of your overall team communication structure.

Your product will reflect the positives and negatives of how your company communicates. In this article, you’ll learn how to analyze the single most critical Slack metric and take action to improve how your company communicates.

Busy, busy, busy.

In any company (small companies especially), it’s easy for leaders to get busy. Rushing between planning meetings, standups, retros, and one-on-ones, then trying to squeeze in some dev work as well. The work adds up quickly and you can barely catch your breath.

So with all this work, how do you know that you’re making progress? What if you’re just running in place? Let’s take a step back and evaluate the difference between doing the right work and just good work.

I like to joke that every problem, at its core, is a communication problem.

It’s true more often than not, mainly when the problem involves well-meaning individuals.